Frequently Asked Questions
Everything you need to know about the product and billing. Can't find the answer you're looking for? Please chat to our friendly team.
For Sellers
What do buyers actually do in a campaign?
Vetted, verified buyers find your product using your target keywords and purchase it at full price — genuine, verified purchase activity that improves your conversion rate, sales velocity and organic ranking. Buyers may also choose to share product feedback or a review, but that is always voluntary and never something we pay for.
What results can I expect?
Campaigns deliver real, keyword-targeted purchases from verified buyers, with clear reporting on every claim. If a buyer fails to complete their purchase, that claim's funds are automatically released back to your account balance.
Can I target specific keywords?
Yes! When creating a campaign, you specify exactly which search terms the buyer should use to find your product, ensuring you rank higher organically for those specific keywords.
For Buyers
How do I get paid?
Purchase the item and submit your order ID. Once the seller confirms your order, your cashback is unlocked — request your refund and it's paid to your PayPal. Leaving a review is entirely optional and never affects your payout.
Do I have to pay for the product upfront?
Yes, you purchase the product normally on the marketplace (for example, Amazon or Etsy) so it's a genuine, verified transaction. You are then reimbursed for the product cost plus your reward once your order is confirmed.
What if the seller cancels the campaign?
Once you claim a deal, the funds for that specific claim are locked. The seller cannot cancel your specific claim as long as you complete the purchase within the required timeframe.
Still have questions?
Our support team is available 24/7 to help you with your campaigns or claims.
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